eTaskr | KPMG

KPMG partnering with a startup called eTaskr, set out to build a Capabilities Marketplace that would allow a network of large companies, to share talent between them, enabling the sharing of high-demand skill sets, giving these staff members the ability to diversify their exposure and in the long-run reduce turn-over through poaching or staff boredom. eTaskr, backed by Dodo Investments, set out to build this marketplace in collaboration with KPMG and their network of similar strata companies in Melbourne.

See it live at: etaskr.com

Head of UX

I was the second designer to join this team, but the first to offer UX specialties that enabled the team to set up their experience processes, validation schedule and develop their notification experience for the 3 users of the Marketplace app. My focus was to design behaviour pathways, experiences, interfaces, and speaking wtih potential end users to validate concepts.

  • Role & Responsibilities:
  • Manage & design all user interactions across new features in the app
  • Develop consistent branding in interface designs
  • Deliver content suggestions for interfaces & interactions
  • Document, own and manage all design assets, artefacts and decisions
  • Set up and run User Testing and Validation for features as required
  • Outcomes & Achievements:
  • Interface design
  • Information Architecture, Notification architecture and Copy development
  • Designed and coded beautifully branded Email notifications
  • Wireframing our pipeline integrations for future iterations (DocuSign, Invoicing, Accounts and Cloud storage)
  • Standardise UX/UI across the app and redesign features for first release
  • User testing & Validation
  • Document all design decisions, and patterns for future consistency

Projects & Details

Intiative

Notification Mapping

Have we thought of everything? Wanting to make sure our devs were never left building an interaction that was lacking, I mapped out the flows across all players of the system, through all the tasks they would perform, including crossovers/all perspectives of the same task, and identified and catalogued all notifications, from [E] emails, to [M] Markers, to [IM] internal (inbox) messages, and [N] notifications.

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Initiative

Email Design & Build

A little fun side project to mapping the notifications was to be able to design the copy, experience and presentation of all email communications from the Marketplace system to it's users. Using my prior experience with Symantec EDMs, I designed and helped build the dynamic email templates to give the Marketplace Podium a professional polished look.

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